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Shipping & Refund Policy

Deliveries within Israel: 5-7 business days, 7 euros
Deliveries to Europe via DHL up to 5-10 business days 25 euros
Deliveries to the USA via DHL up to 5-12 business days 40 euros

Express delivery up to 3 business days 70 euros

pay attention:
Shipments are made from the State of Israel
Prices do not include customs.

Please note that shipping fees do not include import costs and duties that may be charged after the package arrives in the destination country

Pickup:
After we send you an email that the shipment is ready, you must coordinate arrival via our email address info@mia-luz.com

Allenby 31, Tel Aviv, Israel

Phone number +972502130007

Return & Refund Policy of www.mia-luz.com

If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item MIA LUZ RESORT will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

Items on sales include to return and refund.

Custumers exchange a products with a new one according policy.

MIA LUZ RESORT will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. Our e-mail for Inquires: INFO@MIA-LUZ.COM

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

Contact for any questions reading Return & Refund policy:

+972502130007

www.mia-luz.com

INFO@MIA-LUZ.COM